Support
Need help with The Living Spiral app or website?
Get in touch and we'll get back to you as soon as we can:
Email: support@thelivingspiral.co.uk
Common questions:
- I'm having trouble logging in or accessing a session. Email us with the email address you registered with, and we'll help sort it out.
- I'd like to report a bug or issue with the app. Use the in-app feedback form (found in your account area), or email us directly — either way, it comes straight to us.
- I have a question about my subscription or billing. Email us and we'll help — for subscriptions purchased through the App Store or Google Play, refunds are handled directly by Apple or Google rather than us, so you may also need to contact them for billing-specific requests.
- I want to book a one-to-one session with a practitioner. Visit the booking page to book directly.
We aim to respond to all enquiries within 2–3 business days.